digital marketing & data masterclass for teams
duration: 2 full days or 4 half day sessions
held: Online, face to face or a hybrid
class minimums: 4 or more
The masterclass provides teams with the opportunity to learn the core components of developing and delivering a successful digital (and data) strategy that is integrated with a broader marketing approach.
100+
marketing & digital professionals have completed the program since October 2020
+81 NPS
average satisfaction rating of 9.2 out of 10
100%
of participants say they are more confident since completing the course
digital marketing & data course overview
In the age of the customer, digital and data has never been so important as a vital part of the marketing mix. But for many marketing teams, the path to effectively leveraging digital and data is still unclear.
There are many digital marketing strategy courses out there but most focus on channel strategies and tactical execution.
Our program is more holistic and is designed to help marketing teams understand the key aspects of digital marketing and how to effectively enable success across marketing tech, data and ways of working. This course will provide participants with the confidence as individuals and as a team to ask the right questions and guide the digital and data journey.
Highly interactive and practical, the program also provides a forum for you to sound board thoughts and ideas and wrestle with what digital and data means for your marketing strategy.
The program is a 2 day program which can be run across 2 full days or 4 half day sessions. This program can be run onsite (face to face), online or a hybrid of the two and is currently only available online for marketing professionals.
what you will learn
01/ digital trends- changing the nature of marketing
Understanding key digital trends, changing consumer behaviors and the benefits of digital.
02/ digital strategy development
A look at the marketing mix in a digital age and defining digital objectives and strategy inline with corporate and marketing strategy.
03/ customer journey mapping & the role of digital channels
Understanding and mapping the customer journey and adopting an integrated approach leveraging the RACE model.
04/ digital channel & experience management
Leveraging digital channels as part of an integrated approach. A closer look at search, programmatic, social, email and the role of content.
05/ ways of working
Evolving ways of working to take advantage of the digital opportunity as well as a look at agile ways of working in a marketing context
06/ data and analytics
Leveraging data and analytics to power digital ambitions, a look at a world without third party cookies and changing privacy regulation.
07/ marTech
Navigating the MarTech landscape – tools and technologies available and how to effectively select the right MarTech to underpin your digital strategy.
08/ measurement
Defining a measurement framework to measure short and long term success and leveraging learnings to improve performance.
09/ digital leadership
The traits of strong digital leaders and how to go about building these skills to lead the digital agenda.
which teams will benefit
The digital marketing & data masterclass is relevant for marketing & digital teams looking to exploit digital opportunities as part of their marketing and business approach.
As well as developing valuable skills for individuals, the digital marketing & data masterclass course aims to generate immediate benefits for organisations as the team will build out a strategy canvas that can be applied and implemented overtime.
Teams needing to broadly upweight knowledge & skills
Teams looking to up-weight digital knowledge and expertise across the function.
Teams struggling to adopt digital
Teams who have struggled to be able to make progress in the digital & data space.
Teams re-orienting their approach towards digital
Teams who are tasked with driving digital transformation and a digital first approach
course facilitator
Teresa Sperti
This program is led by the highly seasoned and regarded Teresa Sperti. A Customer and Digital leader with over 20 years’ experience working for leading brands including Coles, Officeworks and World Vision amongst others. Teresa most recently spearheaded the transformation of the marketing function at World Vision. During her tenure she led a team of over 70 people across analytics, data, digital, experience, content and more.
Teresa’s leadership in the digital, product and customer space has delivered substantial growth and transformative change for organisations in rapidly evolving markets. A thought leader within the Australian Marketing industry, Teresa regularly presents at conferences and events on a diverse range of topics including customer experience, data, marketing technology and leadership.
Teresa is the founder of Arktic Fox, an advisory and learning organisation specialising in customer transformation and growth and is a Non-Executive Director of BIG4 Holiday Parks. She possesses deep expertise and knowledge in data, digital and customer experience and has led transformation change in large organisations.
Teresa was named in the top 20 CMOs in Australia in 2018 which recognises Australia's most innovative and effective marketing leaders in the country.
program details
duration
4 x half day sessions
OR
2 full day sessions
format
online and live
face to face
hybrid of online and face to face
what past teams say
"We engaged Arktic Fox to help us up-skill the marketing team in digital and data capability. The Digital Marketing & Data Masterclass allowed the team, with varied skill levels to learn together. Engaging and informative, the program has helped the team to build confidence to develop integrated marketing plans, leverage data, effectively measure performance and more. Thanks for a great 4 days of learning Arktic Fox."
Head of Brand & Content, Leading Retail Brand
you will be in good company
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frequently asked questions
Will the team need to undertake any work outside of the program?
To get the most out of the masterclass the team will be asked to progressively build out a digital marketing & data strategy canvas - this should take no more than 60 - 90 minutes in between sessions. There is also two short videos we ask team members to watch in preparation for the course and in-between sessions.
Can the program be customised to suit our individual needs?
Customisation is possible and can be discussed. Customising the program may incur additional costs depending on the level of customisation required.
What is the minimum number of attendees
We recommend there is a minimum of 4 attendees to run a dedicated program for a team. This will ensure there is enough diversity of thought in the room to stimulate learning and enhance the training experience.
Is there a one day option available?
Yes a one day option is available and can be discussed. The one day option covers off modules one to four of the program as well as parts of module eight.
What technology will I need to undertake the course?
If you opt for online learning, the program is facilitated via Zoom. We recommend participants download the zoom app onto their laptop or desktop prior to commencement of the course.