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digital marketing & data masterclass for teams

duration: 2 full days or 4 half day sessions

held: Online, face to face or a hybrid

class minimums: 4 or more

The masterclass provides teams with the opportunity to learn the core components of developing and delivering a successful digital (and data) strategy that is integrated with a broader marketing approach.


marketing & digital professionals have completed the program since October 2020

+81 NPS

average satisfaction rating of 9.2 out of 10 


of participants say they are more confident since completing the course 

digital marketing & data course overview

In the age of the customer, digital and data has never been so important as a vital part of the marketing mix. But for many marketing teams, the path to effectively leveraging digital and data  is still unclear.

There are many digital marketing strategy courses out there but most focus on channel strategies and tactical execution.

Our program is more holistic and is designed to help marketing teams understand the key aspects of digital marketing and how to effectively enable success across marketing tech, data and ways of working. This course will provide participants with the confidence as individuals and as a team to ask the right questions and guide the digital and data  journey.

​Highly interactive and practical, the program also provides a forum for you to sound board thoughts and ideas and wrestle with what digital and data means for your marketing strategy.

The program is a 2 day program which can be run across 2 full days or 4 half day sessions. This program can be run onsite (face to face), online or a hybrid of the two and is currently only available online for marketing professionals. 

what you will learn

01/ digital trends- changing the nature of marketing 

Understanding key digital trends, changing consumer behaviors and the benefits of digital.

02/ digital strategy development

A look at the marketing mix in a digital age and defining digital objectives and strategy inline with corporate and marketing strategy.

03/ customer journey mapping & the role of digital channels

Understanding and mapping the customer journey and adopting an integrated approach leveraging the RACE model.

04/ digital channel & experience management 

Leveraging digital channels as part of an integrated approach. A closer look at search, programmatic, social, email and the role of content.

05/ ways of working

Evolving ways of working to take advantage of the digital opportunity as well as a look at agile ways of working in a marketing context

06/ data and analytics

Leveraging data and analytics to power digital ambitions, a look at a world without third party cookies and changing privacy regulation.

07/ marTech

Navigating the MarTech landscape – tools and technologies available and how to effectively select the right MarTech to underpin your digital strategy.

08/ measurement

Defining a measurement framework to measure short and long term success and leveraging learnings to improve performance.

09/ digital leadership

The traits of strong digital leaders and how to go about building these skills to lead the digital agenda.

which teams will benefit

The digital marketing & data masterclass is relevant for marketing & digital teams looking to exploit digital opportunities as part of their marketing and business approach. 

As well as developing valuable skills for individuals, the digital marketing & data masterclass course aims to generate immediate benefits for organisations as the team will build out a strategy canvas that can be applied and implemented overtime. 

Teams needing to broadly upweight knowledge & skills

Teams looking to up-weight digital knowledge and expertise across the function.  

Teams struggling to adopt digital 

Teams who have struggled to be able to make progress in the digital & data space. 

Teams re-orienting their approach towards digital

Teams who are tasked with driving digital transformation and a digital first approach

course facilitator


Teresa Sperti

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This program is led by the highly seasoned and regarded Teresa Sperti. A Customer and Digital leader with over 20 years’ experience working for leading brands including Coles, Officeworks and World Vision amongst others. Teresa most recently spearheaded the transformation of the marketing function at World Vision. During her tenure she led a team of over 70 people across analytics, data, digital, experience, content and more.


Teresa’s leadership in the digital, product and customer space has delivered substantial growth and transformative change for organisations in rapidly evolving markets. A thought leader within the Australian Marketing industry, Teresa regularly presents at conferences and events on a diverse range of topics including customer experience, data,  marketing technology and leadership.

Teresa is the founder of Arktic Fox, an advisory and learning organisation specialising in customer transformation and growth and is a Non-Executive Director of BIG4 Holiday Parks. She possesses deep expertise and knowledge in data, digital and customer experience and has led transformation change in large organisations.

Teresa was named in the top 20 CMOs in Australia in 2018 which recognises Australia's most innovative and effective marketing leaders in the country.

program details


4 x half day sessions


2 full day sessions


online and live

face to face 

hybrid of online and face to face

what past teams say


contact us for pricing


"We engaged Arktic Fox to help us up-skill the marketing team in digital and data capability. The Digital Marketing & Data Masterclass allowed the team, with varied skill levels to learn together. Engaging and informative, the program has helped the team to build confidence to develop integrated marketing plans, leverage data, effectively measure performance and more. Thanks for a great 4 days of learning Arktic Fox."

Head of Brand & Content, Leading Retail Brand

you will be in good company

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frequently asked questions

Will the team need to undertake any work outside of the program? 

To get the most out of the masterclass the team will be asked to progressively build out a digital marketing & data strategy canvas - this should take no more than 60 - 90 minutes in between sessions.   There is also two short videos we ask team members to watch in preparation for the course and in-between sessions. 

Can the program be customised to suit our individual needs? 

Customisation is possible and can be discussed. Customising the program may incur additional costs depending on the level of customisation required. 

What is the minimum number of attendees

We recommend there is a minimum of 4 attendees to run a dedicated program for a team.  This will ensure there is enough diversity of thought in the room to stimulate learning and enhance the training experience. 

Is there a one day option available? 

Yes a one day option is available and can be discussed.  The one day option covers off modules one to four of the program as well as parts of module eight. 

What technology will I need to undertake the course? 

If you opt for online learning, the program is facilitated via Zoom. We recommend participants download the zoom app onto their laptop or desktop prior to commencement of the course.  

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